Privacy policy

Last updated: 3 August 2026

1. Controller

Haus der Zahngesundheit Köln
Represented by Dr Christel Pfeifer and Dr Paula Göser
Schillingsrotter Weg 11, 50968 Cologne, Germany
Phone: +49 221 37 55 95
Email: info@haus-der-zahngesundheit-koeln.de

2. Website delivery and server logs

When you access the website, the hosting provider processes technically necessary data, including IP address, date and time, requested file, referrer, browser and operating system. This is done to provide a secure and stable website on the basis of Article 6(1)(f) GDPR. Log data is deleted once it is no longer required for security and operation, unless statutory obligations apply.

3. Cookies, analytics and external fonts

This website itself does not use analytics, marketing or convenience cookies and does not load external web fonts. The website does not track users.

4. Contact

If you contact us by phone or email, we process the information you provide to handle your enquiry. The legal basis is Article 6(1)(b) GDPR for pre-contractual or treatment-related enquiries and otherwise Article 6(1)(f) GDPR.

Please send sensitive health information only through communication channels you consider appropriate. Standard email is not end-to-end encrypted.

5. External links

Doctolib and Google Maps are opened only after you click a link. The privacy policies of the respective provider then apply. No maps, videos or booking widgets are embedded automatically.

6. Your rights

Subject to legal requirements, you may have rights of access, rectification, erasure, restriction, data portability and objection. You may also lodge a complaint with a data protection authority.

7. Security and changes

We use technical and organisational measures to protect the website. This policy will be updated if website functions or legal requirements change.